DELIVERY

When will you ship out my order?

■ Orders are usually processed and shipped within 3 to 5 business days after they are placed.

■ However, orders that were placed during launches, special promotions and holidays may take additional processing time due to increased volume.

■ Delivery times DOES NOT include Weekends and Public Holidays. Orders placed after 10AM (GMT+8) on Friday will be shipped out on the next delivery day.

■ ENTERYOURDAY will contact you with a follow-up email if the item you have selected is currently not in stock or if we need additional information for credit verification.

■ Once an order has been placed, it cannot be modified or cancelled.

 

Where do you ship to? And how long does shipping take?

■ We ship all of our orders nationwide.

■ Philippines: 3 to 9 Business Days

 

What are you shipping methods?

■ We ship all of our orders via JRS Express

 

Can you do same day shipping?

■ Yes! Shipping fee to be shouldered by the buyer within NCR and Cavite.

■ Cut-off time is 10AM on the same day.

 

Do you ship Internationally?

■ Unfortunately NOT YET! Please stay tuned.

 

How much does shipping cost?

■ We have a flat rate of PHP 100 for shipping within the Philippines. Shipping fee is waived for orders worth PHP 2,500.

 

How do I track my order(s)?

■ You can track your order(s) with the tracking information sent in your email or by logging in to your account on enteryourday.com.

■ You may also check our couriers’ respective websites with the tracking information sent in your email — JRS Express.

 

What should I do if my order(s) is(are) lost or stolen?

■ If your tracking number shows your package was delivered but you did not receive it, please contact the carrier to file a claim.

■ Kindly send us an email at orders@enteryourday.com with your claim number so that we can work and solve this problem together. Unfortunately, we are not liable if any order(s) is(are) lost or stolen.